iCARE – Individualized Care for All Residents Every time


2013 Pioneer Network Annual Conference: Hear the Voice. Honor the Choice.
The 2013 conference will be held in Bellevue, Washington. Being located so close to Idaho, this is a great opportunity for Idaho providers to participate in this great conference! Conference dates are August 11-15. To learn more about the conference and to complete your registration, please visit the Pioneer Network Website.

Idaho iCARE Awarded $2,000 Accelerating LANE Performance Grant!
The challenge presented is for LANEs to develop an initiative to help greater than 10 nursing homes improve quality of care and life for residents using the Advancing Excellence Goals and tools. Idaho iCARE chose to focus on Goal #2 - Consistent Assignment: Being regularly cared for by the same caregiver is essential to quality of care and quality of life. To maximize quality, as well as resident and staff relationships, the majority of nursing homes will employ “consistent assignment” of CNAs.

iCARE has developed a plan to promote this AE Goal at the 2012 IHCA-ICAL Annual Convention and will also be providing one-on-one assistance to homes completing the AE Consistant Assignment tool for the first time. More information about how you can get involved and benefit from this opportunity will be available soon. We look forward to keeping the membership of IHCA-ICAL updated on the progress of this project!


iCARE has been created to:

  • Serve as the Idaho Culture Change Coalition
  • Serve as a Local Area Network for Excellence (LANE) under the Advancing Excellence (AE) Campaign
  • Provide education about culture change and person-centered care
  • Build relationships to bring together regulators, providers, payers, advocates, residents and families
  • Promote public awareness

2012 Goal:

  • Promote the Artifacts of Culture Change instrument and post results so we can recognize facilities for their efforts.

Help Us Meet Our Goal!

  1. Complete the Artifacts of Culture Change instrument online. Click here.
  2. Submit the Artifacts of Culture Change Release Form to share your results with IHCA-ICAL. To download the form, click here.
  • Facilities in Idaho who have started their culture change journey and have utilized the Artifacts of Culture Change Tool are:
    • Countryside Care & Rehab, Rupert
    • Emeritus at Ridge Wind, Chubbuck
    • Good Samaritan Society Boise Village, Boise
    • Good Samaritan Society Idaho Falls Village, Idaho Falls
    • Idaho State Veteran's Home, Boise
    • Life Care Center of Idaho Falls, Idaho Falls

    We would love to include your community on this list! Please complete steps 1 & 2 above and get involved with iCARE today.

Don't Know Where To Start? The iCARE Committee is here to help! If you would like to talk to another provider about their experience completing the Artifacts of Culture Change tool please reach out to us.

When Does iCARE Meet Next?
We meet the 3rd Tuesday of the month, every other month (January, March, May, July, September, November) from 12:30pm-1:30/2:00pm. We meet by conference call as well as in person, how you participate is up to you. All meetings will be held at the IHCA-ICAL office in Meridian unless otherwise noted. Please contact IHCA-ICAL if you would like to participate, 208-343-9735.


Advancing Excellence




Pay for Performance Programs in Other States:

Long-Term Living Blogs

Tip of the Month provided by Oni Kinberg

START SMALL! Rather than trying to make BIG changes that affect the entire community, start your journey on a smaller scale. Decide what project you want to take on, and pilot it on 1 unit or for a specific amount of time (i.e. 1 week or month).

The Idaho State Veteran’s Home Boise decided they wanted to eliminate overhead paging. During the planning phase, there was some resistance to the idea; concerns were expressed. Oni suggested piloting a “Quiet Week” just to give it a try. Knowing the change was only temporary, there was less resistance. During the “Quiet Week” concerns were dispelled and they found they hardly missed overhead paging at all! Residents also shared that they appreciated the quiet. Starting on a smaller scale allowed the community to realize that making the change was possible and with such positive results they have been able to move forward with change.